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Terms & Conditions

The following are the Terms and Conditions (the "Agreement") which govern your access and use of our online and app platform through which peer support may be provided (collectively the "Platform"). This website is owned and operated by ShareWell Labs, Co. d.b.a. ShareWell.

By accessing or using the Platform, you are entering into this Agreement. If you do not agree to be bound by any term of this Agreement, you must not access the Platform.

Who Can Use the Platform

The Platform is offered and available to users who are 18 years of age or older and reside in the United States or its territories.

  • Users must be legally able to form a binding contract.
  • Impersonation of any individual or organization is prohibited.
  • Accounts found engaging in impersonation may be permanently terminated.

Billing and Charges

You agree to pay all fees and charges associated with your Account according to the rates published on the Platform. By providing a Payment Method, you authorize us to bill you.

Subscriptions renew automatically unless cancelled prior to the renewal date. You are responsible for all charges incurred prior to cancellation.

Conduct in Groups

  • All group discussions are confidential.
  • No attendee is required to share.
  • Abusive or threatening behavior is not tolerated.
  • No participation while under the influence of drugs or alcohol.
  • Groups are peer support — not therapy.

Host Services Disclaimer

Hosts are independent providers and are not employees of ShareWell. Host Services are not medical advice and do not replace professional care.

IF YOU ARE EXPERIENCING A MEDICAL OR MENTAL HEALTH EMERGENCY, CALL 911 IMMEDIATELY.

Intellectual Property

All content, software, designs, and materials on the Platform are owned by the Company and protected under intellectual property laws. You may use the Platform for personal, non-commercial use only.

Arbitration & Class Action Waiver

By agreeing to these Terms, you waive your right to a jury trial and agree to resolve disputes through binding arbitration.

Privacy

Please review our Privacy Policy for information about how we collect and use data.

Limitation of Liability

To the fullest extent permitted by law, ShareWell shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Platform.

Last Updated: January 14, 2025